Posts Tagged ‘Habits’

Exceed Normal Expectations

Monday, August 30th, 2010

Dave Weber - CEO/President

This is part 10 of a 12 part series that I call the 12 X’s of Leadership.

We have all heard the old phrase, “Never promise more than you can deliver and always deliver more than you promise”.  It is one of the first business quotes many of us learned when we got out first jobs. And there is a lot of truth to it.

It has to do with managing the expectations of others and then exceeding those expectations to leave them with a great experience and great feeling of working with you.

What is interesting to note is that exceeding normal expectations many times does not have to be a herculean effort on your part with gut wrenching upheaval in your life. It sometimes means just doing a little bit better.

For example, do you know what the difference is between a baseball player that hits .200 for his career, makes just enough money to cover food, and never leaves Single A division and a player with a career .300 batting average, making seven figures annually, and in the Hall of Fame? Just one hit in every ten tries!

When I encourage people to exceed normal expectations, I mean to simply focus on making little improvements all along the way…not necessarily huge life changing shifts.

It’s like a horse race. I went to the Kentucky Derby two years ago. Now, I am not sure how much prize money is actually awarded, but let’s just say the first place horse won a million dollars and the second place horse got a half million.

In order to get twice the reward did the first place horse have to run twice as fast? Did it have to run twice as far? Did it have to train twice as long? NO.

How much better did the first place horse have to be than the second place horse? Just a nose.

Is there room in your life today to be just a nose better than yesterday?

Move It!

Thursday, March 25th, 2010

Dave Weber - CEO/President

Dave & Lindsey - ING Georgia Half MarathonThis past weekend I was in downtown Atlanta for the ING Georgia Marathon & Half Marathon. I’d love to tell you I was there competing in the race but I wasn’t.  Honestly I’d rather lance a boil than run a half marathon.

But my daughter had been training and this was to be her first one…so naturally I was there to cheer her on.  There were over 16,000 runners partaking in the morning’s activities with 14,000 in the half marathon and another 2500 sickos running in the full marathon.

What I saw surprised me…my expectations were that I would see a bunch of skinny malnourished people looking like they hadn’t eaten a good meal in a month.  But that wasn’t the case at all.  Ok – honestly there were a bunch of people with bodies resembling rake handles around but I also found a sea of humanity in all shapes and sizes.  And get this – they were all happy!

It’s true! All of them smiling, high-fiving, slapping each other on the back!  Now keep in mind that it is 6:00am! And it is about to rain!

“What is wrong with these people” I said to myself.  And then it occurred to me. They are out here “moving it”. Exercising.

It doesn’t take very much investigative digging to find the benefits of exercising. You see it on the list of ways to reduce stress, relieve anxiety, maintain good health, build self –esteem, increase immunity, lose weight, lower anxiety, improve sleep, inrease alertness and mental sharpness…the list goes on and on!

All these people had tapped into one of the greatest secrets around. Healthy bodies come in all shapes and sizes.  But the key is, no matter what your body type – move it.  You deserve the benefits!

Good and Bad News about Managing Your Time

Thursday, March 4th, 2010

Many — if not most of us — wake up with this first conscious thought: “Let me survive another day!” At the end of a long, interrupt-ridden, deadline-driven day, we might collapse with this final waking thought: “Whew! I survived another day.”

With our myriad of professional and personal to-do’s, we’re busier than ever? We struggle daily to manage the things we have to do, get where we have to be, and handle the volume of information we have to absorb and use. There must be a better way!

Well there is — and there is both good news and bad news about it.

The bad news: You cannot manage your time! “Time management” is an oxymoron, like the terms “jumbo shrimp” or “pretty ugly”. We already have all the time there is: 24 hours a day, 365 days a year.

The good news: There are only three critical time management habits, and you are already doing them. Realize that it takes about 21 days to modify a habit – even if it feels uncomfortable for awhile. But change can be worth the temporary discomfort if it improves your life. Consider this definition of insanity: doing things the same way you have always done them and expect different results. So, why not make slight or incremental changes to your old time management habits and get better results?

Here’s your first habit. You already refer daily to a calendar. You might have two, four, even six of them. Modify your habit so that only one master calendar runs your life and contains only information about where you physically need to be at a specific time and place. Do not put down all those to-do’s on the calendar —- only “be there’s”.

Now, for your second habit. You write down to-do’s. On what? Sticky notes, legal pads, scraps of paper — anything you can find. Modify your habit so that you use a series of 31 to-do lists. Why? Because 90% of the things you need to do, you will do within the next 30 days. Have a to-do list for each day that goes out 30 days. Keep a separate “don’t forget” list for tasks beyond 30 days, and plug them in to the appropriate date when they get within your 30-day to-do window.

Finally, your third habit. You already take notes during meetings, conversations, and phone calls. What do you do with those notes? You put them either in a file or on top one of the many piles on your desk or workplace. These piles are stressors and distractors, even if they are visual reminders of stuff you’ve collected. Modify this habit by setting up a filing system (e.g., a drawer with a series of A-to-Z hanging folders that allow you to file this information alphabetically, either by the person’s name, the person’s company or organization, or the topic of your interaction). You will naturally tend to file information in one of these three ways based on how you are “wired”.

As you can see, by modifying your current habits only slightly — using calendars, writing down to-do’s, and taking notes — you improve your ability to plan your day (and future days), focus on goals, keep commitments, track details, prioritize, retrieve information, reduce stress, and manage your life.

The best part about this process is that you can apply these habit modification techniques to any time management tool you currently use, whether it’s a paper planner, PDA (BlackBerry, iPhone, or Palm device), or computer based software. All these tools feature calendars, daily to-do or task lists, and places to write or enter notes. Modifying your habits can vastly improve your productivity.

Let me close with an analogy. The horse that wins the Kentucky Derby has to outrun the other horses by how much? Just milliseconds. But the winning horse’s prize money exceeds the others’ by how much? Thousands, even millions, of dollars. Here, the difference in productivity (prize money for the first-place finish) far exceeds the difference in performance (milliseconds).

When you improve your current time management habits just incrementally, your productivity results will improve exponentially!

Be Fearless – Part 2

Wednesday, February 3rd, 2010

With fear being one of the biggest enemies of our success, I thought I’d suggest a few ways to conquer it.

#2 – Lack of Experience– It’s amazing how much we deprive ourselves of something, because we’ve never done that before. Well, what about the first time you rode a bike, you hadn’t done that before either. For most of us, the day we finally mastered staying on our bike, steering it, learning how to use the brake, and pedaling forward — allow our bike to suddenly became the best thing in the world. And to top that, I don’t think many of us came out of the womb walking.

Think of something that you’ve either recently or habitually said “no” to, and today say “yes” to it. Go see that foreign film, try the sushi, climb in the jungle gym with your toddler, buy into that new reporting system at work, take the balloon ride, bungee jump, or even do a tandem parachute jump — think of how many new adventures you’re missing!

Many of us have probably seen this before; FEAR-False Evidence Appearing Real. Most of our fears about things that we won’t do have no merit!

Say “yes” today to doing something you’ve been avoiding. You’ll open new doors for yourself and get those unfounded fears out of your way! Who knows, you might even have some fun and enjoy the experience.

I know so many people who when given a challenge or a new task, focus only on how it can’t be done. Know anyone like that? They only see the obstacle not the opportunity. Yes, it’s the cup “half full” versus “half empty” debate we’ve heard all of our lives.

How can any of us better the world around us or even better ourselves, if we only focus on how we will fail? How it can’t be done. We all learned in school that Thomas Edison tried two thousand experiments before he finally invented the light bulb. For him each failure brought him knowledge of what didn’t work, but also brought him a little closer to the success he finally achieved.

What would have happened had the Wright Brothers stopped trying to fly after the sixth plane they built crashed? They would have never built the seventh one, which was the one that flew.