Be Prepared For Your Next Meeting

March 9th, 2010

It doesn’t matter if you are a sales person or a warehouse manager, we all go to meetings.  Some of us go to multiple meetings a day while others may attend a single meeting a week or month.  All meetings may be different, however, they have a few similarities when it comes to being prepared.

The first step is to determine if this is a paper meeting or a paperless meeting.  In the new world of “going green” you will find that paperless meetings become the accepted norm.  However, I have yet to attend a paperless meeting without seeing at least one piece of paper floating around and a few scattered pens and pencils.  To start, let’s assume your meeting is a traditional paper meeting.  You will want to have a nice Padfolio or Organizer that you keep all your documents and note pages in.

If you are the one hosting the meeting, make plenty of copies of all the documents you plan on going over.  The better solution would be to email PDF copies of these documents to all meeting attendees prior to the meeting so they can familiarize themselves with the content.  Electronic documents also give them the option of printing each page out or keeping it electronically.  If you are printing copies, do so ahead of time so the flow of the meeting does not get interrupted by the famous statement: “I don’t think I have a copy of that.”

Having a little more of a high tech meeting?  Be sure to download all attachments to your laptop or iPad prior to leaving your office.  You already have your device powered on and connected to the network, take advantage of that.  Technology has a way of sometimes letting us down when we need it the most.  The meeting location may not have internet access, or you might not have a good wireless signal.  If you can’t access your email server, those important documents that were sent to you are useless right now because you can not open them up.  Get prepared before you step out the door, or out of your cube/office and you will do just fine.

Now for the most important piece…a calendar!  A majority of meetings generally involve scheduling a followup meeting or they relate to an event that occurs on a specific date.  It doesn’t matter if you have a full size paper calendar, pocket calendar, BlackBerry or iPhone…just make sure you bring a calendar with you.  This should go without saying, but also ensure this calendar is up to date with all your professional and personal appointments.  Keeping one master calendar helps prevent scheduling conflicts or missing out on a personal appointment.

Be a Thermostat

March 4th, 2010

Dave Weber - CEO/President

This has been a very different winter in Georgia. We have had more instances of snow than I can ever remember (and I have spent 40 winters here).  It’s been very fun!

As a result, I have paid more attention to two very different tools than ever before: the thermostat and the thermometer.  Honestly, I haven’t given these two tools much thought in my life.  I always kind of put them in the same camp…you know, they have something to do with temperature.  But in actuality they are quite different…almost opposites.

A thermometer is used to measure the temperature. To passively “observe and report”. To not interfere or influence.

But a thermostat is just the opposite.  Rather than measure the temperature, a thermostat determines what it is going to be. Rather than passively “observe and report”, a thermostat actively engages and creates. Rather than stay in the background and not interfere or influence, a thermostat fully engages and influences.

Do you realize people have the same abilities as these two tools? We can sit back and measure everything that is going on around us and have no influence on the situation or we can get in there and make the changes that we want to see.

Reality Check: it is easier to be the thermometer, but much more rewarding to be the thermostat.

What is cool, though, is that we can be both!

Learn to “see” what is going on around you: the atmosphere at the kitchen table, the environment of the office, the climate of your relationships—this is being the thermometer.  Then, if you don’t like what you measure, change it—this is being the thermostat.

Here are two questions to help you:

  1. What kind of an environment would I like (in the office, home, relationship, etc.)?
  2. What do I have to do or be to help move things in that direction?

Good and Bad News about Managing Your Time

March 4th, 2010

Many — if not most of us — wake up with this first conscious thought: “Let me survive another day!” At the end of a long, interrupt-ridden, deadline-driven day, we might collapse with this final waking thought: “Whew! I survived another day.”

With our myriad of professional and personal to-do’s, we’re busier than ever? We struggle daily to manage the things we have to do, get where we have to be, and handle the volume of information we have to absorb and use. There must be a better way!

Well there is — and there is both good news and bad news about it.

The bad news: You cannot manage your time! “Time management” is an oxymoron, like the terms “jumbo shrimp” or “pretty ugly”. We already have all the time there is: 24 hours a day, 365 days a year.

The good news: There are only three critical time management habits, and you are already doing them. Realize that it takes about 21 days to modify a habit – even if it feels uncomfortable for awhile. But change can be worth the temporary discomfort if it improves your life. Consider this definition of insanity: doing things the same way you have always done them and expect different results. So, why not make slight or incremental changes to your old time management habits and get better results?

Here’s your first habit. You already refer daily to a calendar. You might have two, four, even six of them. Modify your habit so that only one master calendar runs your life and contains only information about where you physically need to be at a specific time and place. Do not put down all those to-do’s on the calendar —- only “be there’s”.

Now, for your second habit. You write down to-do’s. On what? Sticky notes, legal pads, scraps of paper — anything you can find. Modify your habit so that you use a series of 31 to-do lists. Why? Because 90% of the things you need to do, you will do within the next 30 days. Have a to-do list for each day that goes out 30 days. Keep a separate “don’t forget” list for tasks beyond 30 days, and plug them in to the appropriate date when they get within your 30-day to-do window.

Finally, your third habit. You already take notes during meetings, conversations, and phone calls. What do you do with those notes? You put them either in a file or on top one of the many piles on your desk or workplace. These piles are stressors and distractors, even if they are visual reminders of stuff you’ve collected. Modify this habit by setting up a filing system (e.g., a drawer with a series of A-to-Z hanging folders that allow you to file this information alphabetically, either by the person’s name, the person’s company or organization, or the topic of your interaction). You will naturally tend to file information in one of these three ways based on how you are “wired”.

As you can see, by modifying your current habits only slightly — using calendars, writing down to-do’s, and taking notes — you improve your ability to plan your day (and future days), focus on goals, keep commitments, track details, prioritize, retrieve information, reduce stress, and manage your life.

The best part about this process is that you can apply these habit modification techniques to any time management tool you currently use, whether it’s a paper planner, PDA (BlackBerry, iPhone, or Palm device), or computer based software. All these tools feature calendars, daily to-do or task lists, and places to write or enter notes. Modifying your habits can vastly improve your productivity.

Let me close with an analogy. The horse that wins the Kentucky Derby has to outrun the other horses by how much? Just milliseconds. But the winning horse’s prize money exceeds the others’ by how much? Thousands, even millions, of dollars. Here, the difference in productivity (prize money for the first-place finish) far exceeds the difference in performance (milliseconds).

When you improve your current time management habits just incrementally, your productivity results will improve exponentially!

Haiti Support: Thank You!

March 3rd, 2010

Thank you to everyone who purchased a DVD for the people of Haiti!  With your DVD purchases over the past 5 weeks, we were able to make a nice donation to the American Red Cross Haiti Relief Fund.  That donation has been made and hopefully many Haitians will benefit as a result of your generosity!  Enjoy your DVD presentation and Thank You for working with us to help make a difference in the world!

If you would like to make an additional donation for the people of Haiti or Chile, please visit redcross.org.

HALT! Don’t Make that Bad Decision

February 25th, 2010

Dave Weber - CEO/President

This past summer I was conducting a leadership retreat in North Georgia when one of the participants shared a principle that I found both very insightful, and personally, very applicable.

She said that there are times in everyone’s life when we are much more susceptible to making poor choices.  If, however, we learn to recognize the warning signs, we can avoid following through on a bad decision.

The key, she said, is to remember the acronym HALT.  If you are experiencing one of the four symptoms represented by the word HALT, then you need to do exactly what the acronym suggests…STOP! Don’t make a decision until you have dealt with the symptom.

The four “red flags” that are major contributors to bad decisions are when we’re feeling:

  • Hungry
  • Angry
  • Lonely
  • Tired

When one or more of these conditions exist, you are more likely to make a decision that you will later regret.